COMMUNITY
GLOBES ACTION ON THE TRAVELHUB
It was fantastic to see thousands of
you log on to the travelhub this week
to see the photos from the Globe
Travel Awards 2010.
Kirstie Allsopp, Alan Carr, Stacey
and Danyl from The X Factor, and
Stavros Flatley all appeared on stage
alongside the cream of the travel
industry, who were dressed up to the
nines. Make sure you take a look at the
at the gallery if you haven’t already.
As well as the popularity of the
photo galleries, the travelhub
is developing a chatty community
of members who talk about
anything from looking for a
new job to where to go on
holiday, and from sharing
advice about running an
agency to having a laugh
about customers’ outlandish
complaints.
It’s a great place to meet
other agents and share
your work and travelling
experiences.
Sign up and join in at
www.travelweekly.co.uk/
travelhub
Emily Ashwell Community Editor
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Assistant editor
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32 | Travel Weekly | January 29 2010
Cruise editor
Jane Archer janearc@aol.com
Market Intelligence
Travolution editor
Lee Hayhurst 020 7881 4865
Executive editor TWgroup
Ian Taylor 020 7881 4863
Chief reporter TWgroup
(maternity leave)
Juliet Dennis 020 7881 4864
Features/Supplements
Editor
Karl Cushing 020 7881 4860
Deputy editor
Joanna Booth 020 7881 4859
Community editor
LETTER OF THE WEEK
Disabled hotels
need to be listed
I have recently had an
enquiry from a couple,
one of whom uses a
wheelchair and required
a disabled facilities room.
I contacted Thomson and
Thomas Cook to find out
whether they had any
three-star hotels in Majorca
with facilities for wheelchair
users. Both operators gave
me a similar reply, saying that
I needed to pick the hotel and
then they would contact the
resort to check it out.
“Surely,” I replied, “you
must have a record of such
hotels?” They replied no,
with one saying that each
client’s disability is different.
Looking this way round is
like looking for a needle in a
haystack. I appreciate the
differings of disabilities,
but I still don’t see the point
of not keeping a list.
I then contacted TourSpain
by email and within the hour
Emily Ashwell 020 7881 4862
Production
Production editor/art editor
Flora Ioannou 020 7881 4856
Chief sub editor
Mike Walsh 020 7881 4858
Senior sub editor
Stephanie Krahn 020 7881 4857
Production manager
Nick Cripps 020 7881 4879
Website
Web manager (commercial)
(maternity leave)
Nicki Rose 020 7881 4891
Web editor
Nathan Midgley 020 7881 4855
WRITE TO
Letters page, TWgroup Ltd, third floor,
52 Grosvenor Gardens, London
SW1W 0AU. Fax: 020 7730 3477
email: editorial@travelweekly.co.uk
All correspondence must be accompanied
by a name, job title and company address.
These will be withheld on request. We
reserve the right to edit letters. The deadline
is Monday, 10am.
I had my list, so now I just
have to match the hotel
to a tour operator.
John Spicer, partner,
The Spicer Travel Bureau,
Graig, Glan Conwy
Holidays with
you in mind?
I have clients who have just
come back from a TUI
holiday with the most
horrendous start!
Delayed from Bristol and
kept on the tarmac for two
hours, my clients were due to
land in Chambery, France,
but instead were diverted
and eventually landed in
Lyon. On landing, they were
kept on the aircraft for
another four to five hours and
had to pay for water. They
were then told that there was
no transport to resort and
were made to sleep on the
floor in the airport. The Red
Cross delivered some camp
beds and blankets! In the
Win a Caribbean treat with
Trinidad and Tobago
Do you have a view about something
you’ve read in Travel Weekly? If so, get
in touch. The letter of the week writer
will win a bottle of rum punch, courtesy
of Trinidad and Tobago Tourist Board.
Sales
Sales director
Jackie Anderson 07788 184 114
Senior account manager
Jo Rix 020 7881 4873
Key account manager
Neil Dummer 020 7881 4878
Key account manager
Mary Rega 020 7881 4877
Key account manager
Natascha
Henderson 020 7881 4874
Telesales manager
Lisa Roberts 020 7881 4870
Senior sales support
administrator
morning, my clients were
given a voucher for a
breakfast at Pizza Hut.
Holidays made with you in
mind? I don’t think so!
Diane Denney, director
Somewhere2travel2,
Ilfracombe, Devon
g Editor’s note: Travel
Weekly welcomes a
response from TUI
Unaffected Haiti
needs tourists
I am annoyed that many
people are critical of Royal
Caribbean’s plans to keep
selling Labadee in Haiti.
Haiti needs help – all it
can get. It also needs dignity.
While the initial supply of aid
is critical, it is also important
to restore livelihoods.
It is equally important that
those not affected by the
earthquake are not made
victims by tourists not going
there. Only 10% or so of Haiti
is affected.
Agents can help the people
of Haiti by encouraging their
clients to buy Haitian art in
the Dominican Republic and
to go on excursions to Haiti,
to the citadel for example.
Jean-Marc Flambert,
director, Your Tourism
Partner, London
Sarah Eager 020 7881 4876
Sales administrator
Pauline Rudman 020 7881 4875
Recruitment and Classified
020 7881 4830
Marketing and Events
Marketing manager
Nikki Stimson 020 7881 4848
Head of events and sponsorship
Charlotte Davies 020 7881 4850
Events co-ordinator
Angela
Hamilton-Jones 020 7881 4849
Finance
Finance controller
Christine Middleton
www.travelweekly.co.uk
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