SPECIAL REPORT
SALARY SURVEY
BUSINESS TRAVEL:
SENIOR BUSINESS TRAVEL CONSULTANT
Region 2010 average salary % increase 2009/10
North /North Wales £18,000 0%
Scotland £18,000 -5.2%
Midlands/South Wales £18,000 -2.7%
South of England £23,000 -4%
London £24,000 -7%
RETAIL TRAVEL:
RETAIL MANAGER HEADING UP SHOP
Region 2010 average salary % increase 2009/10
North /North Wales £22,000 0%
Scotland £17,500 0%
Midlands/South Wales £22,000 0%
South of England £21,000 -13%
London £25,000 +12%
T
AA Appointments has
also seen an increase in temporary
and maternity contracts
as women seek to “escape the
doom and gloom” by taking
their full maternity allowance.
Meanwhile, staff who have
not moved jobs are under
more pressure to deliver. Tour
operators’ reservations staff
for cruise and long haul will
see salaries slide 13% and 10%
respectively. “Operators could
be bringing basic salaries
down to incentivise staff to hit
their targets,” said Chaundy.
Many travel staff who have
been made redundant took
the opportunity to travel, and
www.travelweekly.co.uk
“This year shows
all the signs of
being the year we
begin to recover”
this could be positive for their
careers in the long term.
“Our clients are looking for
people who have visited the
destinations, so this is definitely
worth emphasising on
RETAIL TRAVEL:
SENIOR RETAIL WITH CRS
Region 2010 average salary % increase 2009/10
North /North Wales £16,500 0%
Scotland £15,000 0%
Midlands/South Wales £16,000 0%
South of England £18,000 -2%
London £18,000 -2%
BUSINESS TRAVEL:
JUNIOR BUSINESS TRAVEL CONSULTANT
(4+ years) (1-2 years)
Region 2010 average salary % increase 2009/10
North /North Wales £15,000 0%
Scotland £13,000 0%
Midlands/South Wales £15,000 0%
South of England £18,000 +2%
London £20,000 -5%
RETAIL TRAVEL:
RETAIL WITH CRS
Region 2010 average salary % increase 2009/10
North /North Wales £14,500 0%
Scotland £13,000 0%
Midlands/South Wales £13,500 0%
South of England £16,000 0%
London £17,000 0%
their CVs,” said Chaundy.
Despite the lack of movement
on salaries, AA
Appointments has noticed
positive signs in the jobs
market. Corporate travel
employers are now recruiting
in sales and ticketing
positions, while contract
and temporary roles are also
picking up.
AA Appointments chief
executive Theresa Dempsey
said: “In the last quarter of
2009, we saw slight improvement
in employees’ confidence
over job security.
“Employees felt able to leave
their current employment to
BACK UP AND AUXILIARY STAFF:
TICKETER
(2-4 years)
take a better position, without
having to stay in an unsatisfactory
role for fear of being
‘last in first out’ in their new
company.”
New vacancies were up in
November 2009 by 15% on the
same period in 2008.
“Job losses have definitely
stabilised and more than
50% of employers now plan
to re-staff, albeit in modest
numbers. This year shows
all the signs of being the year
we begin to recover – but it
may be a few years before
we enjoy the levels of business
we had up to 2007/08,” said
Dempsey.
(four years-plus) (three to four years)
Region 2010 average salary % increase 2009/10
North /North Wales £15,000 0%
Scotland £12,000 0%
Midlands/South Wales £16,000 0%
South of England £19,000 0%
London £20,000 0%
January 29 2010 | Travel Weekly | 19
To view a Ceros magazine you need to have JavaScript enabled in your browser and have the flash player 8 or higher installed. To install the latest flash player, click the icon above, install the flash plugin and then click here to refresh this page.