TRAVEL WEEKLY SAYS
Use your imagination
Martin Couzins
Managing Editor
We are really starting
to feel the effects
of the economic
downturn. In
its revised
forecast, the Confederation
of British Industry this week
predicted that the recession
will run for most of 2009 and
see unemployment peak close
to 2.9 million.
Already we are seeing job
losses across the industry
(page 3) and this week’s
news of job cuts at Travel
2 and Avis are another
blow to the industry.
If the economic
indicators are correct,
we will see more
signifi cant job losses in
the coming months –
especially if the peak
sales period fails to
deliver enough business.
What is heartening is
how agents are innovating
GET IN TOUCH WITH TRAVEL WEEKLY
Editor-in-Chief
Penny Wilson
020 8652 8230
Managing Editor
Martin Couzins
020 8652 3239
Editorial Assistant
Patricia Thomas
020 8652 8230
News
News Editor
Michelle Perrett
020 8652 8237
Chief Reporter
Juliet Dennis
020 8652 8238
Reporter
Edward Robertson
020 8652 8253
ed.robertson@rbi.co.uk
Reporter
Ian Taylor
020 8652 8301
Online Reporter
Chloe Berman
020 8652 8234
26 | Travel Weekly | November 21 2008
Features/Supplements
Editor
Karl Cushing
020 8652 8258
Deputy Editor
Joanna Booth
020 8652 8241
Reporter
Janine Kelso
020 8652 8231
Community Editor
Emily Ashwell
(maternity leave)
020 8652 8223
Production
Production Editor/
Art Editor
Flora Ioannou
020 8652 8226
Chief Sub Editor
Megan Turner
020 8652 8257
Senior Sub Editor
Stephanie Krahn
020 8652 3881
Sub Editor
Louise Scott
020 8652 8244
Website
Web Production
Manager
Nicki Rose
020 8652 3711
Web Editor
Nathan Midgley
020 8652 8235
Sales
Head of Sales
Jackie Anderson
07788 184 114
Online Sales
Manager
Jo Rix
07717 341 221
Key Account
Manager
Neil Dummer
020 8652 3812
Key Account
Manager
Mary Rega
020 8652 8214
Key Account
Manager
Natascha Henderson
020 8652 8218
to weather these conditions. Take Peter
Goord Travel owner Anthony Goord,
for example.
Facing a huge gap in fl ights from
Bristol airport following the demise of
XL Leisure Group, Goord got together
with the sales team at the airport and
headed for World Travel Market
“Tough times equal
new approaches to
business and
agents are rising to
the challenge”
Telesales Manager
Lisa Roberts
020 8652 4550
Senior Sales Support
Administrator
Jan Hallett
020 8652 8295
Sales Support
Administrator
Sarah Eager
020 8652 4573
Accounts
Administrator
Jackie Lowe
020 8652 8286
Production Manager
Nicolas Pears
020 8652 4851
Marketing and Events
Events Manager
Penny Akam
020 8652 8209
Events Executive
Angela
Hamilton-Jones
020 8652 3803
Head of Marketing
Vaughan Gordon
020 8652 3307
to secure some fl ights
for the year ahead.
He left with a
commitment from
fl ight-only operator
Teleticket to provide
fl ights to Tenerife,
Lanzarote, Paphos
and Las Palmas
(see page 5).
Somewhere2travel2
director Diane Denney
has started charging
clients a £50 consultation
Marketing Manager
Jenny Shaw
020 8652 4526
Search Marketing
Executive
Kate Duff y
020 8652 3810
Recruitment
Business Manager
Kirsty Sales
020 8652 4034
Production Executive
Perry Gray
020 8652 8363
Publishing
PA to Publishing
Director
Kate Baldwin
020 8652 8208
Publishing Director
TWgroup
Simon Ferguson
020 8652 3936
Lifetime
Vice-President
Trevor Harding
07788 184 090
fee – redeemable if they book the
holiday – if she spends more than
half an hour with them. Denney
says the scheme has eliminated
time-wasters and she hasn’t lost a
single booking.
And remember travel agent Harv
Sethi’s success at charging customers
for brochures? The scheme contributed
to a 20% increase in bookings.
Other agents with imaginative ideas
include the winners of the Travel Weekly
Southeast Agent Excellence Awards
(page 4 and www.travelweekly.co.uk/
agentawards) and 30 winners from our
other three regional awards this year.
Each of the agents has worked harder
and smarter to win and retain business.
Innovators will succeed. If you
are doing something new that is
working then share it with the industry
– now is the time to learn new ways
of doing business.
Voting is now open for the Globe
Travel Awards 2009. Vote online
at www.globetravelawards.co.uk
or fi ll in the nominations form on
pages 34 and 35 in this issue
Quadrant House,
The Quadrant, Sutton,
Surrey SM2 5AS
Tel 020 8652 3799
Fax 020 8652 3956
(Editorial)
Fax 020 8652 3873
(Sales)
To e-mail members of
staff : fi rst name.last
name@rbi.co.uk
Annual
subscription rates
UK £110; Europe
€261; ROW $335.
Student rate £55
(copy of student card
must be submitted
with order, valid for UK
students only).
All subscription
orders and enquiries
should be directed to:
Travel Weekly,
Quadrant Subscription
Services, Rockwood
House, Perrymount
Road, Haywards Heath,
West Sussex, RH16
3DH. Tel: 01444 445
566. Single copies £2
per copy (inc p&p).
Orders should be sent
to: Travel Weekly, Copy
Sales Dept, Reed
Business Information
Limited, Quadrant
House, The Quadrant,
Sutton, Surrey SM2
5AS. Tel: 020 8652 8295.
Copyright © Reed
Business Information
Limited 2008. UK
Registered Number
151537. Materials in this
publication may not be
reproduced in any form
without permission.
Trademark Travel
Weekly used under
licence from Reed
Publishing (Nederland)
BV Registered at the
Post Offi ce as a
newspaper.
ISSN#00 49 4577.
Printed in England for
the proprietors, Reed
Business Information
Limited, Quadrant
House, The Quadrant,
Sutton, Surrey,
SM2 5AS, by Polestar,
Colchester. Classifi ed
advertising prepress
by ITM Publishing
Services.
Connecting today’s
travel industry
www.travelweekly.co.uk
To view a Ceros magazine you need to have JavaScript enabled in your browser and have the flash player 8 or higher installed. To install the latest flash player, click the icon above, install the flash plugin and then click here to refresh this page.